Alight Spotlight: Felicia Swope Promoted to Senior Client Solutions Manager

James Hart Spotlight

One of Alight’s rock-star team members, Felicia Swope, is graduating to a new role: senior client solutions manager!

When clients are embarking on a major new project, or they’re dealing with an urgent problem, they know they can always trust Felicia to save the day. She’s bringing that same intelligence and grace to her new role as a leader on our growing client solutions team. We’re lucky to be working with her!

Felicia Swope, Senior Client Solutions ManagerName: Felicia Swope

Title: Senior Client Solutions Manager

But what do you actually DO at Alight?

As a client solutions manager, I am the key contact for the clients I am blessed to work alongside. I spend my days building and nurturing strong client relationships and managing the successful completion of client projects here at Alight.

You love your job because …

It is a position that not only allows me to work with some of the greatest companies in and outside of Kansas City, but it also allows me to collaborate with every department at Alight.

Marketers are your favorite people because …

They wear many different hats, and that requires extreme time management and a lot of creativity. Who doesn’t enjoy working with creative people?

What do you do when you aren’t at work?

I am spending as much time with my family as possible! I am blessed to be mom to two incredible teenagers who keep me busy with their many extracurricular activities. There is no greater joy than cheering your kids on in the activities they love.

People are always surprised to learn that …

I love to dance! I am the first one on the dance floor and the last one to leave.

Your go-to karaoke song is …

Anything from TLC, especially “No Scrubs.” Seriously, those girls rocked the ‘90s.

You’re a ride-or-die fan of …

Justin Timberlake’s music, but after *NSYNC — definitely not during that boy-band time of his life.