Alight Spotlight: Meet Emily Blackwell, Client Experience Manager

Alight Analytics Spotlight

When our users have questions, Emily Blackwell helps them find the answers. As a client experience manager, she plays an essential role on our team. Learn more about Emily in her Q&A! 


Emily Blackwell


Client Experience Manager

So what do you DO at Alight? 

As a client experience manager, I’m responsible for helping our users get the most from their analytics solutions. I help them connect with the resources and information they need, ASAP.

What did you do before you came to Alight?

Before Alight, I attended the University of Kansas, where I got my Bachelor of Science in Strategic Communication at the William Allen White School of Journalism and Mass Communication. I also minored in theater, which is fun! I graduated in May 2021, so this position is my first post-grad professional experience.

People might be surprised to learn that you …

I’m a professionally trained classical singer. I don’t train anymore, but it was fun to compete at state-level competitions when I had the opportunity.

What do you do when you aren’t at work? 

When I’m not at work, you can find me watching some sort of show, getting beaten in pickleball by a bunch of 70-year-olds, spending time with my friends or FaceTiming my nieces. 

What’s your favorite snack? 

I love pickles and Flamin’ Hot Cheetos. 

What’s one book you wish everyone would read? 

I don’t have one book in particular; however, I wish people would read more plays. 

We’re forcing you to live inside your favorite TV show for a week, Pleasantville-style. What show are you going to be in, and what’s your character doing? 

My favorite TV show is “Fleabag,” and if I were in that show, I would just want to hang out with Fleabag, Claire and The Priest. 

Who’s your hero? 

My dad.

What’s your walkup song? 

My walkup song would have to be “Dancing Queen” by ABBA.